Integrating with Zapier

Zapier is a service that allows you to connect Qrvey to hundreds of other applications and integrate feedback collection into just about any workflow you can think of.  For example, you could automatically post Qrvey form submissions to Google sheets or create support tickets in Zendesk for customers who respond negatively to a specific question in a survey.  You can even have external events, like when a new customer is created in Salesforce, automatically trigger an automation workflow in Qrvey.

Zapier is free to use for basic workflows to the most common applications.  To access Zapier's complete library of apps and to create more complex workflows, the service will cost you $20/month at the time of this writing.

In this article, we'll outline the steps to connect your Qrvey account to Zapier.  To begin, log into your Zapier account, click Make a Zap, then search for Qrvey for your trigger application.  

 

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Next, Zapier will ask you for a Qrvey API key.  This key can be found in Qrvey by clicking Configuration in the left nav bar as seen below.

 

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Copy this key into Zapier as directed. 

 

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Once connected, you can proceed with creating your Zap. 

 

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In most cases, you'll want to trigger Zapier to take action when a new response to a web form is received. In this case, select the New Response trigger, followed by the type of web form you're using and the name of the web form.  

 

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Once you have your form selected, you can proceed to the next steps of your Zap, which will translate or post the data to other services.  

 

Note: After selecting your web form, Zapier will attempt to fetch a sample row of data so that you can then map that data to other applications and services.  Your web form will need to have at least one row of data in order to complete this step. If your web form is empty with no results, you will receive the following error. 

 

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Also Note: Depending on your Zapier subscription plan, actions only take place once every 5 or 15 minutes.  If you need real-time actions, it's best to use Qrvey's workflows to send events to other services via APIs or web hooks.